Technical Computing Help Desk Services
Tier one and two 24/7/365 Engineering help desk.
No matter how complex or simple your environment is, we know that things can go “bump” in the night, and we have your back, always. Every solution we build is fully tested and documented so that our staffs of support engineers have access to all of the information they need to understand any problems you may encounter quickly and find effective solutions for you. We take full ownership of support requests and if necessary, escalate them to our vendor partners as your advocate making sure that you get the response you expect and the results you need.