Remote Data Storage Monitoring Services

StorageWatch®, developed by RAID Inc., is the industry's only real-time, 24/7, pro-active data storage monitoring and management service that ensures business continuity and data integrity. StorageWatch utilizes a combination of expert storage engineers and the latest technological advancements.

StorageWatch’s patent pending technology performs predictive data analysis which securely detects and corrects data irregularities. Additionally, our professional staff perform a series of preventative maintenance procedures that cleanse and protect all data. StorageWatch® is available with disaster recovery solutions including synchronous and asynchronous remote replication, offsite storage and back-up solutions.

StorageWatch® Remote Monitoring Features and Benefits:

Uptime:StorageWatch® ensures maximum availability of your entire storage system, including GPFS, Lustre and Microsoft Spaces and more by providing real-time proactive monitoring of the overall condition of your storage solution 24/7. All components of your solution and environment are monitored for irregularities including: Storage Arrays; RAID engines; disk drives; power supplies; cooling; switches & fabric (all SAN devices); and backup devices.
True Pro-active, Preventative Storage Maintenance: StorageWatch® utilizes patent pending technology to perform predictive analysis on your storage system. Systems are put through a series of preventative maintenance procedures which cleanses data and ensures data integrity. Tolerance levels are also established for each component of your storage system and any deviations are instantly recognized by our Network Operation Center where corrective action is immediately initiated. In the event of a component falling below the prescribed tolerance level, RAID has the ability to dispatch a trained service technician 24/7, anywhere within the United States.
Performance Tuning: The performance of your storage solution can depend on a number of factors including usage, design, and individual component operation. RAID, Inc. tunes performance by making recommendations and initiating system configuration changes to fit your specific application. System optimization can be tweaked and storage engine resources can be reallocated on the fly to meet your performance requirements.
Reallocation of Your IT Resources: StorageWatch® eliminates the need to dedicate IT/IS personnel to monitor and manage your storage infrastructure. RAID Inc. provides expert administration of your storage environment where most entities don't realize the necessity. We can perform virtually all of administrative functions including: - Storage Provisioning and volume allocation - Parity regeneration (integrity verification) - Remote FW and software upgrades - Storage expansion and reconfiguration - Performance Tuning - SAN administration including fabric and switch zoning - Battery reconditioning - Monitoring of satellite offices where little or no IT staff is present
Security:RAID eliminates security risks by establishing a secure, encrypted connection between our Network Operation Center and storage system. Security protocols such as SSL are used and multiple levels of security and password authentication are put in place to ensure your network will never be compromised. Each storage system is pre-configured to operate with your firewall and internal network security devices. RAID has no access to customer data and security patches.
Quarterly Remote Monitoring Reports Include: - System level status and performance - Notification and event summary - Configuration and preventative recommendations - Pro-active maintenance summary