Expert team providing superior level support. Tier one and two 24/7/365 Engineering help desk.
Every solution we build is fully tested and documented so that our staffs of support engineers have access to all of the information they need to understand any problems you may encounter quickly and find effective solutions for you. We take full ownership of support requests and if necessary, escalate them to our vendor partners as your advocate making sure that you get the response you expect and the results you need.
Our Corporate Headquarters is located in Andover, MA 20 minutes from Boston Airport.
200 Brickstone Square Suite 302, Andover, MA 01810
Email: info [at] raidinc.com
Email: sales [at] raidinc.com